07 Mar 2026
Pro: Reduce No-Shows with Confirmation and Reminder Flows
No-show reduction requires a reliable follow-up flow, not just one reminder.
Three-point sequence
Use booking confirmation, a pre-appointment reminder, and a same-day reminder when enabled.
Clear call-to-action
Each message should confirm the appointment details and include an easy way to reschedule.
Recover released slots
When appointments are cancelled, released slots become available again for new bookings.
